Online Courses Terms Of Service

1. Introduction: Welcome to Hope Not Nope Performance & Physical Therapy, PLLC online courses! Our digital courses are designed to help you take control of your health & wellness through educational materials and practical wellness strategies. By participating in our courses, you agree to the following terms and conditions outlined in this waiver. Once paid you will be sent an email to access the course, if you don’t see it please check your spam folder. Any issues please email contact@hopenotnope.org

2. Description of Our Courses

Our courses are an online health coaching program designed to provide general guidance and support related to health, wellness, and lifestyle improvement. The content of our courses may include, but is not limited to, information and recommendations on nutrition, exercise, lifestyle modifications, and overall well-being. Please note that the Course is not intended to diagnose, treat, or cure any medical conditions, and participation does not replace professional medical advice. You should consult with a healthcare professional before making any significant changes to your diet, exercise, or lifestyle.

3. Voluntary Participation

Your participation in the Course is entirely voluntary. You have the right to withdraw from the Course at any time. However, by participating, you agree to abide by the terms set forth in this Agreement.

4. Personal Responsibilities

  • Accurate Information: You agree to provide accurate and complete information about your health and wellness status to the best of your ability.

  • Consultation with Healthcare Providers: You are encouraged to consult with your physician or other qualified healthcare providers before making any significant changes to your health regimen or lifestyle based on the education provided in the Course.

  • Adherence to Guidance: While we provide guidance and support, you are responsible for your own actions and decisions regarding your health and wellness.

5. Risks and Benefits

  • Risks: Participation in the Course may involve risks, including potential changes in physical or emotional health. It is important to be aware that individual results may vary and that there are no guarantees of specific outcomes.

  • Benefits: Potential benefits include improved health, wellness, and quality of life. However, these benefits are not guaranteed and depend on individual circumstances.

6. No Medical Advice

The Course is not intended to provide medical advice or replace professional medical care. It is not a substitute for advice from a qualified healthcare provider and does not constitute as Physical Therapy. Always seek the advice of your physician or other healthcare provider regarding any medical concerns or conditions.

7. Limitation of Liability

To the fullest extent permitted by law, Hope Not Nope Performance & Physical Therapy, PLLC, and its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to your participation in our Courses or the information provided therein. You agree to indemnify and hold harmless Hope Not Nope Performance & Physical Therapy, PLLC from any claims, liabilities, or expenses arising from your participation in the course.

8. Intellectual Property

All course materials, including videos, written content, and other resources, are the intellectual property of Hope Not Nope Performance & Physical Therapy, PLLC. You may not reproduce, distribute, or share these materials without explicit permission.

9. Modification of Terms

Hope Not Nope Performance & Physical Therapy, PLLC reserves the right to modify the terms of this waiver at any time. Any changes will be communicated to you, and continued participation in the course will constitute your acceptance of the modified terms.

10. Acknowledgment of Understanding

By clicking “I have reviewed and agree to Terms of Service,” you acknowledge that:

  • You have read and understood the terms and conditions outlined in this agreement.
  • You voluntarily agree to participate in the Course and accept the risks associated with it.

  • You consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.

  • You understand that the Course does not provide medical advice and that you should consult with your healthcare provider for any medical issues.

11. Contact Information

If you have any questions or concerns regarding this Agreement or the Course, please contact us at: contact@hopenotnope.org.

Refund Policy for Our Online Courses

We’re confident that our courses will provide valuable insights and tools for your personal development. However, we understand that sometimes things don’t work out as planned.

To ensure transparency and fairness, we have established the following refund policy:

  1. Eligibility for Refund:

    • You may request a full refund of the course fee within 48 hours of your purchase if you are not completely satisfied.

    • To be eligible, you must contact us within the 48-hour window to request the refund.

  2. Refund Request Process:

    • To request a refund, please email us at contact@hopenotnope.org with the subject line “Refund Request – Course Refund.”

    • Include your order number, the date of purchase, and the reason for your refund request.

  3. Conditions:

    • To qualify for a refund, you must not have accessed or used more than 25% of the course content. Access beyond this threshold will result in the forfeiture of the refund.

    • If you have downloaded any course materials, they must be deleted from your devices upon receiving the refund.

  4. Refund Processing:

    • Once your refund request is received and approved, please allow up to 5-7 business days for the refund to be processed and credited back to your original payment method.

  5. Exceptions:

    • Refunds will not be issued for requests made after the 48-hour window from the date of purchase.

    • If you have participated in any live coaching sessions or interactive components of the course, these will impact your eligibility for a refund.

  6. Contact Information:

    • For any questions or clarifications regarding this policy, please contact our support team at contact@hopenotnope.org or visit our website for more information.

We appreciate your understanding and cooperation. Our goal is to ensure that your experience with our online courses meets your expectations.